Cleaning And Maintenance

Dusting

Dust cabinets periodically to remove loose particles. A clean cloth is all that is required. Do not use pre-moistened dusting sheets. They are not needed or recommended.


Spills

Clean spills immediately with a soft cloth. Prolonged exposure to oils, food materials or liquids can cause staining on your cabinets.


General Cleaning

Use a solution of a mild dishwashing soap and warm water. Apply to your cabinets with a soft cloth. Use a damp cloth to remove any soap film. Immediately dry your cabinets with a clean soft cloth.
You do not need to use strong cleaners for normal everyday cleaning. Do not use abrasive cleaners or cleaners containing bleach or silicon.

Cabinet Warranty

What This Warranty Covers

American Woodmark Corporation ("American Woodmark") warrants its parts and Continental Cabinets branded products to be free of substantial defects in materials and workmanship from the original date of purchase under normal home use. This warranty is offered only to the original consumer purchaser and may not be transferred.


What American Woodmark Will Do Under The Warranty

During the warranty period, American Woodmark, at its option, will repair or replace any part or Continental Cabinets branded product that proves to have substantial defects in materials or workmanship, or American Woodmark will provide an equivalent replacement product. In keeping with our policy of continuous product improvement, American Woodmark reserves the right to change specifications in design and materials without notice and with no obligation to retrofit products we previously manufactured.


How State Law Applies

Use a solution of a mild dishwashing soap and warm water. Apply to your cabinets with a soft cloth. Use a damp cloth to remove any soap film. Immediately dry your cabinets with a clean soft cloth.
You do not need to use strong cleaners for normal everyday cleaning. Do not use abrasive cleaners or cleaners containing bleach or silicon.


Implied Warranties

American Woodmark disclaims any implied warranty of merchantability, and there are no warranties that extend beyond the descriptions on the face hereof. To the extent that such disclaimer is not valid under applicable law, any implied warranty shall be coextensive in duration with this warranty.


Wood Characteristics, Aging and Printing Limitations

Because of the varying natural characteristics of wood and the effects of aging, product shown in displays and/or printed materials will not be an exact match to new cabinetry you will receive. Depending on the wood characteristics, the age of a sample and the environment of the showroom, samples will show some degree of variation from new product. In addition, you should not expect all doors, drawer fronts, trim or molding to match exactly in either finish or grain. Variation in wood is normal and unavoidable. In addition, it is not possible to exactly match our colors in printed materials. Therefore, you should view the actual samples when making your color selection.


What This Warranty Does Not Cover

This warranty does not cover any problems or damage which result from improper transportation, improper installation, mishandling, misuse, abuse, neglect, abnormal use, commercial use, improper maintenance, non-American Woodmark repairs, accidents, or acts of God, such as hurricanes, fire, earthquakes or floods. This warranty and any applicable implied warranties do not cover incidental or consequential damages arising from any defects in the product, such as labor charges for installation or removal of the product or any associated products. This warranty does not cover defects or damage caused by normal wear & tear, alterations, environmental conditions, humidity absorption, or mold. In addition, variations in wood grain, finish color, aging or other natural wood and stain characteristics are not considered defects and are not covered by this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


How to Obtain Warranty Service

If you need replacement parts or would like to make a warranty claim, please contact American Woodmark Customer Service by email (ContinentalCustomerC@woodmark.com), telephone (800-229-5840) or mail at PO Box 1980, Winchester, VA 22604. All warranty claims must include the model number of the product, copy of the original receipt and the nature of the problem. In addition, American Woodmark may at its discretion require inspection of the installation site or authorize the prepaid return of the claimed defective part. Merchandise not pre-approved for return will not be accepted and the associated claim not accepted.


Products should be examined for defects prior to installation. This warranty also does not cover labor charges for installation or removal of the product or any associated products. If upon inspection you find our product has a damaged or missing part, it may not be necessary to return the unit to the store of purchase. Please contact American Woodmark customer service at 800-229-5840 to obtain a replacement part.

Customer Care

Continental Cabinets is dedicated to providing our customers with exceptional service. Feel free to email us or give us a call for assistance at the contact numbers below. Please note, many questions can be answered in our Kitchen Cabinetry FAQ section.


 

Hours:              Monday - Friday  9AM- 6PM EST

Telephone:      800-229-5840
Fax:                   714-449-0893
Email:               ContinentalCustomerC@Woodmark.com